Prioritization instability
When research and customer evidence are not integrated into planning, teams make decisions on assumptions.
ENTERPRISE STRATEGY & OPERATIONS
Designing operating systems that turn strategy into execution.
I help organizations improve planning clarity, portfolio visibility, and execution predictability by designing systems that support better prioritization, governance, and cross-functional decision-making at scale.
Operating Challenges
Problems I help organizations solve
Fragmented portfolio visibility
Distributed teams and geographies create silos. Nobody can see what capacity exists or how work actually coordinates.
Governance without decision-making clarity
Unclear success criteria and opaque decision logic create waste. Coordination becomes friction instead of strength.
Execution quality slides without standards
When teams work independently, patterns duplicate. Reuse becomes accidental instead of systematic.
Escalation without scalability
As organizations grow, every new initiative requires leadership calibration. The model does not compound.
Systems
Systems and operating models I design
Decision Infrastructure
Planning cadences, governance structures, and prioritization frameworks that integrate evidence and align cross-functional teams.
Portfolio Governance
Resource allocation models and visibility systems that enable distributed teams to execute from shared priorities.
Reusability Infrastructure
Design systems, pattern libraries, and standards that make consistency automatic and enable teams to move without duplication.
Operational Cadences
Weekly forums, intake processes, and feedback loops that turn scattered work into coordinated execution.
Scalable Decision Models
Prioritization criteria, governance boards, and decision authority structures that work at 8 teams or 50.
Selected Work
Case studies
Embedding Research Into Planning
How I shifted decision-making from assumption-driven to evidence-driven by integrating customer insights into governance workflows.
Read the case study →
Eliminating Duplication Through Consolidation
How I consolidated distributed UX operations and built systems that eliminated 61% of engineering requests.
Read the case study →
Scaling Consistency Across Distributed Operations
How I built governance structure and centralized standards that enabled eight global centers to execute with speed and consistency.
Read the case study →What sets me apart
I work at the intersection of operations, strategy, and execution. I diagnose where fragmented work creates waste—whether that’s duplicated design systems, research disconnected from decision-making, or autonomous centers operating without standards. Then I design the operating model, governance structure, and processes that enable coordinated execution.
I've done this work at scale: consolidated distributed UX teams, embedded research into planning forums, established decision frameworks for eight global centers. The pattern is consistent: identify friction, design systems, measure impact, iterate. Every system I’ve built has survived leadership transitions and scaled beyond my involvement.
I'm a fractional operating systems leader. I run Altair Ops, a consulting practice focused on designing and implementing product operations and strategy & operations infrastructure.
Who I'm looking to work with
Roles
→ Product Operations
→ Strategy & Operations
→ Business Operations
→ Chief of Staff
→ Strategic Programs
Fit
I'm strongest in organizations where planning cadence is broken, cross-functional alignment is stuck, or execution systems haven’t been formalized. I work best with leaders who want operating systems designed, not people managed.
Operating Principles
Operating principles
Clarity drives execution
Ambiguous success criteria and murky decision-making create waste. Every system I design starts with explicit criteria and transparent decision logic.
Governance enables speed
Distributed teams move faster with clear standards and decision authority, not slower. Consistency at scale comes from codified systems, not constant calibration.
Duplication is a diagnosis
When teams duplicate effort, the operating model is broken. I design systems that make reuse automatic.
Measurement informs iteration
Systems only improve when you can see how they’re actually being used. Feedback loops aren’t optional.
Resume
Resume formats
Available in HTML, PDF, and plain text formats for readability, accessibility, and recruiter workflows.
Contact
Start a conversation
Currently focused on Director and Sr Director Product Operations, Strategy & Operations, Business Operations, Chief of Staff, and selective embedded consulting engagements related to operating model design, governance, prioritization systems, and execution visibility.